Last Updated: July 2026
 

At Elise James, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit elisejames.co.uk, get in touch with us or book one of our services.

By using this website, you agree to the terms outlined below.
 

Who We Are

Elise James provides luxury lymphatic rituals, advanced skin therapies and laser treatments from a private studio in Shropshire.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: hello@elisejames.co.uk

Website: elisejames.co.uk
 

What Information We Collect

We may collect personal information when you:

• Complete a contact or enquiry form

• Book an appointment

• Subscribe to updates (if applicable)

• Contact us by email or telephone

• Browse our website

This information may include:

• Name

• Email address

• Telephone number

• Information relating to your enquiry

• Appointment details

• Website usage information (through cookies and analytics)

Where treatment is booked, additional health information may be collected separately during your consultation. This information is only gathered where necessary to provide safe and appropriate treatment.
 

How We Use Your Information

Your information is used to:

• Respond to your enquiries

• Manage appointments and bookings

• Provide safe and appropriate treatments

• Communicate with you regarding your appointments

• Improve our website and services

• Meet our legal and professional obligations

We will only use your personal information where we have a lawful basis to do so.

Medical Information

Some treatments require the collection of medical or health information to ensure they are carried out safely.

This information is treated as special category data under UK GDPR and is handled with the highest level of confidentiality. It is only used for treatment purposes and is never shared without your consent unless required by law.

Marketing

If you choose to subscribe to marketing communications, we may occasionally send you updates about treatments, news or special offers.

You can unsubscribe at any time by following the link within our emails or by contacting us directly.

We will never send marketing emails without your consent.

Sharing Your Information

Your information will never be sold to third parties.

We may share information only where necessary with trusted service providers who help us operate our business, such as:

• Online booking software

• Payment providers

• Website hosting

• Email providers

These providers only process your information on our behalf and are required to keep it secure.

We may also disclose information where required by law.

How We Store Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse or loss.

Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined within this policy or to comply with legal obligations.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use the website.

Cookies may be used to:

• Improve website functionality

• Analyse website traffic

• Remember your preferences

You can manage or disable cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites, including social media platforms.

Please note that once you leave our website, we are not responsible for the privacy practices of those external websites.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where appropriate

• Object to or restrict certain processing

• Withdraw consent where processing relies on consent

• Request a copy of your personal data

If you wish to exercise any of these rights, please contact us at:

hello@elisejames.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services.

Any updates will be published on this page.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Elise James

Email: hello@elisejames.co.uk

Website: elisejames.co.uk